About the issue with resetting the unlimited subscription I bought

[Abnersd]

Hello, the unlimited subscription I purchased previously was reset when I logged in today. Is the subscription I bought not permanent? Does it have a time limit? I look forward to your reply.

[Antrix]

4 hours ago, Abnersd said:

Hello, the unlimited subscription I purchased previously was reset when I logged in today. Is the subscription I bought not permanent? Does it have a time limit? I look forward to your reply.

Yes, that's absolutely correct. Your order number on plati.info is 2959xxx54 (some digits are hidden for privacy, of course). The order was placed on July 6, 2026, for 20 WMT (USD). It's a standard one-month license.