drmromao Posted January 4 Posted January 4 Hello, I previously had a Basic license associated with this email address, for which I have just created a new account. However, I’m currently unable to access or recover that license. Could you please help me regain access to the Basic license associated with this email? Thank you in advance for your assistance. Kind regards, Diogo Romão
Administrators Antrix Posted January 5 Administrators Posted January 5 You most likely used the wrong email, because we don’t delete accounts and we didn’t change anything during the database migration when we moved to the new site. All accounts going back to 2016 (first account creation date) are still active and still have all their licenses/emails/etc. So you either need to remember the actual email you registered with, or find your license key email - you can restore your account easily using the key.
Administrators Crohnus1965 Posted January 16 Administrators Posted January 16 Pm your information you have and i can get it figured out. Thanks Mc Donalds French Fries salt is crack.
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